Airline service quality and honestyBudget travel economicsHidden fees in airline industry

Spirit Airlines Does Not Deserve the Hate

Sep 5, 2024 · 1:00

Summary

A straphanger comes armed with a controversial opinion: Spirit Airlines doesn't deserve its bad reputation. His logic? Spirit is honest about what you're getting. He flew round trip to Miami for $120 and got exactly a $120 experience, bags included for another $50. Kareem pushes back, pointing out other airlines now nickel-and-dime passengers the same way while pretending to offer premium service. The rider doubles down with a perfect hypothetical: if a door fell off mid-flight on Spirit, he wouldn't even be mad because "I didn't pay for the door to stay on." It's a disrespectful process everywhere, so why not pay bottom dollar for it? By the end, Kareem's convinced. Spirit Air wins.

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Full Transcript

So what's your take? Spirit Airlines does not deserve the hate. 100% disagree. I knew you would. Here's the thing: Spirit Airlines is the only airline that is actually honest about the service that they provide.

No, they're advertising good service. I just flew round trip to Miami for $120, and you know what? I received a $120 experience.

Did you bring any bags? I did. But here's the thing: how much did you pay for the bags? I paid like 50 bucks for the bags. So it's $175.

Yes, but the other airlines are doing the same thing. Charging more, charging for snacks, charging for the bag, trying to sell you a credit card the whole time. And the door flies off in the middle of the flight. If I was on Spirit and the door fell off, I said "I didn't pay for the door to stay on." They said "We will drop you off." It will be disrespectful. The other airlines are acting like they're going to respect you in the process, and then it's a disrespectful process.

So you're saying it's all a bad experience. You might as well pay for the bad. All right, you know what? I'm in. I like Spirit Air.

I knew I'd get you.

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